Shipping Policy

Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.


Free Shipping

Veera Cares orders are shipped with the reliability and accountability of FedEx, DHL, USPS, J&T, Lalamove or any courier company we deem worthy for shipping.


Signature Requirements

Due to COVID-19, carrier policies are changing; the courier service companies may not require a signature upon delivery.

Please make arrangements for someone to be at the shipping destination.


When Will Your Order Be Shipped & Estimated Delivery

For orders shipping within Malaysia, you’ll find an estimated arrival date listed in the product details for each item. This arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.

If you place your order on a regular business day (Monday through Friday), your order will begin processing within 3 days. Estimated delivery date will be in between 5-21 working days.

For international orders, we will provide you with an estimated ship date. Actual arrival date may vary based on transport times and customs clearance. Estimated delivery will be in between 30-90 working days.


Shipping To Alternate Addresses

If you will not be home to sign for your order, Veera Cares can ship your order to your place of work, or another more convenient destination. As a security precaution to protect our customers against fraud, when you order merchandise priced RM300 or more to be delivered to a destination other than your billing address, we will confirm that your credit card or financing company has this alternate shipping address on file. To help expedite your order, simply call your issuing bank and provide them with your alternate shipping address.

If you cannot be available, or have someone else available to sign for your package, you can have it shipped to a local hold for pick up location so that you can sign for and pick it up at your leisure. To schedule a hold for pick up, contact Evlogia Worldwide


Delivery Details

Your order delivery method is determined by the price of your order (before tax). You’ll find your method of free shipping listed on the Shipping Information page within the shopping basket. If available, we provide the option to expedite your order with a faster shipping method for a small fee.

Returning and Refund

Our products comes with Money Back Guarantee. If you are not satisfy with our product within 7 days upon receiving the product(s), kindly contact our customer service via Veera Facebook Messenger, tell us your order ID and the item you would like to refund; once our customer service executive accepted your returning of products, kindly return it to the following address: 3015 Jalan Hashim Awang , Taman Gelugur Indah , 13300 Tasek Gelugor

 Kindly print and attach your invoice and write down your bank details, our customer service will process for refund within 3 days upon receiving the returned goods. Products that entitled for refund must not been use for more than 30% of the whole bottle. 


Shipping Options

All orders are insured and shipped free via a secure carrier, delivery speed is based on the pre-tax value of your order.

  • Evlogia Worldwide will only ship to a street address, not a P.O. Box address.
  • Signature requirements for delivery:

– Due to COVID-19, carrier policies are changing; FedEx and UPS may not require a signature upon delivery. For more information, please see the policies for FedEx and UPS. Please make arrangements for someone to be at the shipping destination.

– Please contact Evlogia Worldwide customer care if you will not be at home to keep an eye out for your package. We can change your delivery date, or schedule a pickup at a holding facility near you.

Customer care info


International Shipping

Evlogia Worldwide offers shipping via trusted carriers into 100 countries and regions. For more information on international shipping, please refer to the table below:

Table to display international shipping rate (depends on which international shipping provider you work with)